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Messages: In order to maintain our customers’ confidentiality and integrity of sensitive data, effective June 26, 2016, the Indian Wells Valley Water District’s web payment administrator upgraded to TLS 1.2 which is consistent with industry standards and best practices, as well as being necessary to maintain Payment Card Industry (PCI) compliance. Your online bills and payments may be impacted by this change and may require an update to your Internet browser as some legacy browsers do not support the latest technologies. Please visit the following site to validate your browser compatibility with TLS 1.2: https://www.ssllabs.com/ssltest/viewMyClient.html.

ATTENTION:  IF YOUR WATER HAS BEEN LOCKED OFF FOR NON-PAYMENT, you MUST make your payment in the office or by phone (760-375-5086) in order to reinstate your service.

 

IF YOU HAVE RECENTLY MOVED, your account number has changed, so you will need to attach it to your User Account by clicking the My Profile link at the top of the page.

 

This system will be out of service for ROUTINE MAINTENANCE every Sunday night from 10:00 PM - 2:00 AM Pacific Time.  Please plan to access the system outside this time.



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